Need fast Kentucky support?

This is where to turn:

  1. The online documentation

  2. Your superuser


Your superuser

Kentucky Superusers are 1st line support. Every implementation must have at least one superuser. Superusers are educated and should be well updated with any news regarding Kentucky functionality and status.

In case the answer to your question is not in the online documentation, and the superuser cannot help you, the superuser should write an e-mail to this address. We will handle your issue as quickly as possible. Please note and respect that this option is for superusers. The support e-mail is 2nd line support. It is always a good idea for the superuser to update the Kentucky Wiki with any information that may be missing there, revealed during handling of your support issue.

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